Renewal Management:

Channel Renewal Support Service

The renewal of existing contracts in the channel requires in-depth expert know-how and is extremely complex due to the multi-tier sales structure. Different contact persons, products purchased directly or through various distributors as well as different contract terms and contractual partners: These are only some of the factors that result in contracts not being optimally renewed, expiring or being taken over by third-party maintenance providers.

Our Solution

With our subsidiary TESEDi, we have many years of experience in renewal management in the channel. As a neutral service-only distributor, we have the interests of both the manufacturer and our partners in mind and clearly distinguish ourselves from conventional distribution through our service-only positioning – TESEDi does not sell hardware nor software.

Supported by state-of-the-art technology and experienced sales experts, we support both the manufacturer and the IT reseller in all renewal management tasks, such as preparing quotes, co-terming several contracts, pointing out cross-selling and up-selling opportunities and generating new business. TESEDi ensures that your partners receive the support they need to renew all expiring service contracts successfully and on time. We not only work closely with your partners, but also take over the accounting, invoicing and del credere and design an incentive package tailored to your sales channel, so that your partners can participate in the success of increasing contract renewal rates.

More revenue, more profit

Better customer relationships and greater royalty

Higher renewal rates of over 20% annually

Satisfied partners

Up to 15% additional new business through professional support and up-selling and cross-selling

Higher productivity and quality with significantly reduced administrative costs at the same time

Our Experience and Expertise

Today, our subsidiary TESEDi supports thousands of channel partners in several countries as a service-only distributor on behalf of Hewlett-Packard Enterprise (HPE), Micro-Focus (MF) and HP Inc. For more information, see

Customer Feedback

Tesedi has been supporting us excellently in the area of HP contract management for years. In no time all our requests are handled with high quality - fantastic. Only clairvoyance would be even better!


Frank Bierbrauer
Sales Manager Cancom on line

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Interested in finding out more?

Get in touch with us. We would be glad to discuss with you how your company can benefit from our know-how.